Privacy Policy

Last Updated: July 2026

Henan Hengxing Paper Making Mesh Co., Ltd. ("we", "us", or "our") is committed to protecting the privacy of website visitors and customers. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.hengxingmesh.com ("the Website").

1. Information We Collect

We may collect the following types of information:

  • Personal Information: When you submit an inquiry or contact us, we may collect your name, company name, email address, phone number, country, and other information you choose to provide.
  • Inquiry Data: We may collect business information such as product requirements, dimensions, air permeability requirements, quantity, application scenarios, etc., that you submit.
  • Usage Data: We may collect information about how you interact with the Website, including your IP address, browser type, operating system, pages visited, and time spent on the Website.
  • Technical Data: We may collect technical information such as your device type, screen resolution, and network connection.

2. How We Use Your Information

We use your information for the following purposes:

  • Respond to your inquiries and provide the services you request
  • Process your orders and provide product quotes
  • Improve our Website and services
  • Send you updates and marketing information (with your consent)
  • Comply with legal obligations
  • Protect our rights and interests

3. Storage of Inquiry Data

Your submitted inquiry data will be stored on our secure servers for business communication and order processing. Data is retained for a period of 3 years and will be automatically deleted upon expiration. If you wish to delete your inquiry data earlier, please contact us.

4. Disclosure of Your Information

We may disclose your information to the following parties:

  • Trusted service providers who assist us in operating the Website and providing services
  • Legal authorities when required by law or to protect our rights
  • Business partners for marketing purposes (with your consent)

5. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

  • Access and correct your personal information
  • Request deletion of your personal information and inquiry data
  • Opt out of marketing communications
  • Withdraw your consent at any time

7. Deletion Request Channel

If you wish to delete your personal information or inquiry data, please send an email to sales@hengxingmesh.com with the subject line "Privacy Deletion Request", and provide your contact information for identity verification.

8. Cookies

We use cookies to enhance your experience on the Website. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of the Website.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the updated policy on our Website.

10. Contact Us

If you have any questions about this privacy policy, please contact us at:

sales@hengxingmesh.com